Microsoft Teams Integration

Teams Integration gives users the ability to have multiple communication points whether via app, desktop, computer/laptop, a physical phone, or a mobile device, acting as a hybrid form of communication between colleagues and others. With our platform, you can integrate your services seamlessly into Microsoft Teams. Display your logo on the sidebar, and give end-users access to your branded portal from within the Teams UI. This integration provides corporate decision-makers the control they are looking for while maintaining the usability end users need. This combination of features and simplicity makes it an easy choice for businesses already invested in the Microsoft suite.

Microsoft Teams Integration

How it works

This integration creates a uniform and seamless tool to communicate with people outside their network, without the need for the recipient to also have Teams running. Depending on the applications’ needs, this can also eliminate the need for a desktop phone for remote users. This combination of features and simplicity makes it an easy choice for businesses already invested in the Microsoft Teams Phone System License purchased from MSFT.

 

Benefits

Communication Ease for Remote Workers

Smoother transition to remote both for internal, external or hybrid employees as well as when traveling.

 

Better Support

Streamline user experience and internal support. All users will have access to the same tools with the same or similar support.

 

Higher Voice Quality 

Better voice quality, taking advantage of QoS and voice prioritization by utilizing VoIP instead of open internet protocols.

 

More Options

Full PBX functionality including timeframes (like holidays), auto attendants, ring patterns, time settings.

 

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